All sales provided by 323 Sports through this website are non-refundable or exchangeable unless there is some type of error or defect in the product provided. In certain circumstances, refunds may be issued if an order needs to be cancelled while the store is still open. Once the store has closed, no refunds will be issued. For more information about our return policy, please don't hesiate to contact us at 800 940 8958 or by email at firstname.lastname@example.org. Thank you for choosing 323 Sports!